Sales Support Administrator (UTP/SSA)
We are currently recruiting for the exciting opportunity of Sales Support Administrator, this position will be based in Reading and will be a Full-Time role. Salary of £20,000 per annum plus benefits.
Sales Support Administrator Duties
Working as part of the Operations team, the Sales Support Administrator will be responsible for resolving internal and external customer queries, escalating ongoing application and account queries to relevant managers and partners, providing support to expedite the approval process for new customer accounts, and ensuring all queries and concerns are responded to within the company’s service level goals. Applicants should have a passion for providing high levels of service, and strong call-handling skills. The position is predominately focused on providing support to the company’s sales force, acting as an ongoing point of contact and channel for escalation, spirited candidates with high energy and the ability to multi-task and prioritise as appropriate are preferred.
Sales Support Administrator Requirements
About the Company
UTP Merchant Services Limited and its sister company Faster Processing Limited are two of the fastest growing, innovative fintech organisations in the UK. Through a mixture of innovation and a focus on delivering outstanding customer service, we are committed to providing our customer base with market leading credit and debit card processing solutions.
With a customer base of over 20,000 customers, approximately £3 billion is processed across UTP’s estate of credit card machines each year with many hundreds of new customers being added on a monthly basis.
If you think you will be suitable for Sales Support Administrator, Please apply now!
Due to the nature of our business all prospective employment offers will be subject to a satisfactory disclosure from the Criminal Records Bureau in accordance with the Rehabilitation of Offenders Act 1974 and the Police Act 1997.
Note: This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business. The post-holder will be expected to participate in this process and we would aim to reach agreement on any changes.